Privacy Policy EuroTrade Discord Exchange
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
- Discord Account Information: Username, user ID, and server membership details
- Transaction Data: Trade details, amounts, cryptocurrency addresses, and payment information
- Communication Records: Messages and interactions within our Discord server
- Technical Information: IP addresses, device information, and usage analytics
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and facilitating cryptocurrency exchanges
- Operating our automated escrow system
- Providing customer support and dispute resolution
- Preventing fraud and ensuring platform security
- Complying with legal and regulatory requirements
- Improving our services and user experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With Your Consent: When you explicitly agree to information sharing
- Legal Requirements: When required by law, court order, or regulatory authorities
- Security Purposes: To prevent fraud, abuse, or security threats
- Service Providers: With trusted partners who assist in operating our platform
4. Data Security
🔒 Security Measures
We implement robust security measures to protect your information:
- End-to-end encryption for sensitive data
- Secure servers with regular security audits
- Multi-factor authentication for staff access
- Regular security updates and monitoring
- Secure escrow wallet systems
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Prevent fraud and maintain security
Transaction records are typically retained for 7 years to comply with financial regulations.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and features
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform integrates with third-party services including:
- Discord: For platform communication and user authentication
- Payment Processors: PayPal, Revolut, and Paysafe for fiat transactions
- Blockchain Networks: For cryptocurrency transactions
- Analytics Services: For website performance monitoring
These services have their own privacy policies that govern their use of your information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes through:
- Discord server announcements
- Website notifications
- Email notifications (if applicable)
Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us through our Discord server:
Our privacy team typically responds to inquiries within 48 hours.
13. Compliance
This Privacy Policy is designed to comply with applicable privacy laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable regional privacy laws